Terms and Conditions
D & G Decor, thanks you for giving us the opportunity of serving you, our clients. When you rent our linen (clients) must be handle with care to avoid additional charges. After concluding your event all linen must be free of glitter, food, confetti, etc. Avoid bagging wet or damp linens to avoid damages and extra charges to your total. Please do not attempt to wash our linens.
When you rent our linens you agree to replace permanently damaged linens at our cost. You may incur additional charges for linens that have ink, gum, wax, burns, cuts, or lost. You the client assume all responsibility at time of renting our linens and all rented items must be return to us in the same condition you rented our linens.
Save Your Date We recommend you book your event with 8 to 6 months in advance to ensure that your color of choice is available. Once you have decided what you want, we can help you with the details. To guarantee your date you will need to sign a contract and place a 35% deposit. The balance is due a 30 days before your event. Final payment must be made by cash or money order and received by due date. Bookings with a month of event date are to be paid in full. Note: Your deposit will be applied towards your balance and is not refundable no exceptions. Upon giving your deposit you are committed to pay in full the balance when due.
Cancellations
Please be aware that once you reserve your date, other orders are turned away to keep our commitment to you. Any deposit will be non-refundable once you have signed a contract if you cancel your event. (no exceptions)
Lost/Damage Linen
All linen rentals are expected to be return in the same quantity and conditions as they are received in. A Damage Waiver is added to all rentals of 12%. This will cover normal and careful use. It does not cover customer neglect, misuse, loss, vandalism, (i.e.) tears, rips, holes, iron marks, wax, ink, gum, cigarette burns. Replacements costs will apply to any linen returned rendered unusable up to 3 times the regular rental price.
Columns
When you rent our columns you are liable in the event they are damaged or result in a loss in the course of the event the item(s) will charge to you at 100%. Once the items are set up may not be moved or place in a walk way or exit. Keep children from playing near or with columns to avoid injuries as they are heavy.
Venue
Tables and Chairs must be set up before our staff arrives to set up. If not a fee of $200 will be applied for our staff to set up.
D & G will not be responsible if the tables and chair described in section #2 is not the same count we agreed on.
At the end of the event all the tables must be cleared of plates, cups, bottles, etc. If our staff has to clear the tables to collect our lines a charge of $200 will be applied.
Payment Methods
A non-refundable deposit of 35% of the total rental is due at time of booking. The remaining balance and guest count will be due 30 days before the event. We accept cash, money orders. We can not accept checks if the event is less than 30 days from receipt of the payment. NSF check(s) will incur a $50 dollar fee.
Delivery and Pickup
Free delivery of rental items with a 20 miles from our location when you book a D & G Decor package. 21 and above miles will be incur extra fees. Additional miles will be charge at $0.90 per mile. All linens must be ready for pick up at the end of the event and placed in the containers provided free of food, glitter, cups, plates, etc.
All venue set up are done the day of your event and we require a mininum of 4 hours for a minimum set up, if you have a package that has items other then linens, please ask how many hours is required to set up. Friday delivery will be asses a $75 dollars fee to your invoice for your convenience.
Pick up of rental item after midnight will be apply additional charges. Please call for quote this is determined on location and time.
We very much appreciate your business!
When you rent our linens you agree to replace permanently damaged linens at our cost. You may incur additional charges for linens that have ink, gum, wax, burns, cuts, or lost. You the client assume all responsibility at time of renting our linens and all rented items must be return to us in the same condition you rented our linens.
Save Your Date We recommend you book your event with 8 to 6 months in advance to ensure that your color of choice is available. Once you have decided what you want, we can help you with the details. To guarantee your date you will need to sign a contract and place a 35% deposit. The balance is due a 30 days before your event. Final payment must be made by cash or money order and received by due date. Bookings with a month of event date are to be paid in full. Note: Your deposit will be applied towards your balance and is not refundable no exceptions. Upon giving your deposit you are committed to pay in full the balance when due.
Cancellations
Please be aware that once you reserve your date, other orders are turned away to keep our commitment to you. Any deposit will be non-refundable once you have signed a contract if you cancel your event. (no exceptions)
Lost/Damage Linen
All linen rentals are expected to be return in the same quantity and conditions as they are received in. A Damage Waiver is added to all rentals of 12%. This will cover normal and careful use. It does not cover customer neglect, misuse, loss, vandalism, (i.e.) tears, rips, holes, iron marks, wax, ink, gum, cigarette burns. Replacements costs will apply to any linen returned rendered unusable up to 3 times the regular rental price.
Columns
When you rent our columns you are liable in the event they are damaged or result in a loss in the course of the event the item(s) will charge to you at 100%. Once the items are set up may not be moved or place in a walk way or exit. Keep children from playing near or with columns to avoid injuries as they are heavy.
Venue
Tables and Chairs must be set up before our staff arrives to set up. If not a fee of $200 will be applied for our staff to set up.
D & G will not be responsible if the tables and chair described in section #2 is not the same count we agreed on.
At the end of the event all the tables must be cleared of plates, cups, bottles, etc. If our staff has to clear the tables to collect our lines a charge of $200 will be applied.
Payment Methods
A non-refundable deposit of 35% of the total rental is due at time of booking. The remaining balance and guest count will be due 30 days before the event. We accept cash, money orders. We can not accept checks if the event is less than 30 days from receipt of the payment. NSF check(s) will incur a $50 dollar fee.
Delivery and Pickup
Free delivery of rental items with a 20 miles from our location when you book a D & G Decor package. 21 and above miles will be incur extra fees. Additional miles will be charge at $0.90 per mile. All linens must be ready for pick up at the end of the event and placed in the containers provided free of food, glitter, cups, plates, etc.
All venue set up are done the day of your event and we require a mininum of 4 hours for a minimum set up, if you have a package that has items other then linens, please ask how many hours is required to set up. Friday delivery will be asses a $75 dollars fee to your invoice for your convenience.
Pick up of rental item after midnight will be apply additional charges. Please call for quote this is determined on location and time.
We very much appreciate your business!
